A government payment platform connects citizens and agencies to the money flows of public services, from benefits paid out to taxes, fees and fares collected. Finoserv designs, builds, integrates and runs this technology for governments, public bodies and the banks that serve them. Payments are executed by licensed banks and payment providers, and where public funds are involved, the government's own treasury rules apply throughout.
Direct benefit transfer solution
Benefit payments must reach the right person, once. We build beneficiary registries that validate identity and bank or wallet details before payment, generate payment files for the disbursing bank, and track each payment through to credit or return. Program teams see what has been paid, what failed and why, by region and scheme. Where recipients live far from branches, payments can be cashed out through agency banking software.
Citizen wallet
A citizen wallet gives residents one place to receive entitlements, pay for services and keep receipts. It is provided by a licensed bank or e-money provider under the government's brand, with features chosen by the programme, such as restricted spend for certain benefits or links to national identity services.
Transit card system
Riders want to tap and go. We build fare systems for metro, bus and parking that support closed loop transit cards, open loop bank cards and QR tickets, with fare rules, caps and concessions. Back office tools handle settlement between operators and reporting for the transit authority. Card acceptance and settlement run through licensed acquirers and issuers, and prepaid transit cards can be run as a card programme.
Revenue collection platform and e-governance payments
Departments collect taxes, fees, fines and utility bills through many channels. We build a single revenue collection platform with payment integration for government portals, counter and agent collection, and mobile apps, with automatic reconciliation into the treasury's accounts.
CBDC solutions
Where a central bank runs a digital currency pilot, we build wallets and integrations for participating banks and agencies, to the central bank's technical rules. The central bank and its licensed intermediaries remain responsible for the currency.
Procurement and delivery
We work within public procurement processes and alongside system integrators where a tender requires it. Discover takes two to four weeks, documents current systems and data protection requirements, and ends in a fixed quote. Our fractional CTO option provides senior technical oversight for programmes that run over several years.